FAQ
Who is Switch2Health Corp?
Switch2Health (S2H) believes that one of the most powerful tools in promoting healthy and active lifestyles is personal motivation. S2H improves Health & Wellness by integrating products based on patent pending technology with a scalable rewards platform to motivate and reward customers and employees for physical activity.
What is S2H.COM?
S2H believes that everyone deserves to be rewarded for being physically active and for choosing a healthy lifestyle. S2H.COM is the premier destination for redeeming rewards for your hard earned physical activity. Through physical activity, users earn S2H Points which may then be redeemed for great rewards and more.
What are S2H Points?
S2H Points are the points that you earn when you upload a valid S2H Reward Code. These S2H Points may then be redeemed for great rewards on S2H.COM.
What is the S2H Reward Code?
The S2H Reward Code is a 12 digit code generated from a proprietary encryption algorithm which is then uploaded to S2H.COM. The S2H.COM server includes the decryption technology to verify the Reward Code and allow a users activity to be converted to S2H Points.
The S2H Rewards section is filled with exciting rewards that S2H.COM users can redeem just for being physically active. Users may browse through rewards to include discounts, product offers, good, and services from a variety of well known local and national brands.
Rise to the top! Not only can you get to see what’s going on in S2H.COM, but you can see how you rank against others.
How do I delete my account?
If you decided that S2H.COM is not for you and would like your account deleted, please email info@s2h.com and please allow 48 hours for your account to be deleted.
What is the S2H REPLAY?
The S2H REPLAY is a fun and sophisticated wrist-worn device that will allow users to quantify their level of physical activity whereby generating one reward code for each 1 hour of physical activity. Users will be directed to S2H.COM each day to enter their reward code to earn and accumulate S2H Points which will enable individuals to cash-in energy expended during physical activity for great rewards and more.
Where do I find the Reward Code on the S2H REPLAY?
The S2H REPLAY Reward Code is displayed on the product screen (LCD) in 3 parts. Each part contains 4 characters which appear from left to right.
Where can I get the S2H REPLAY?
The S2H REPLAY is available for purchase on S2H.COM in the S2H.COM STORE.
What size S2H REPLAY should I order?
The S2H REPLAY comes in three sizes – small, medium, and large. Please refer to the sizing chart to order the correct size for you.
How much does the S2H REPLAY cost?
The S2H REPLAY is available for purchase on S2H.COM for $19.95.
Do you have a selection of colors for the S2H REPLAY?
The purchase of the S2H REPLAY comes with a blue band, however you can also choose to purchase additional color replacement bands. Visit the S2H Store to select the color replacement band for you.
How much does the color replacement band cost for the S2H REPLAY?
There are several color replacement bands to choose from. Each replacement band costs $2.99.
How much does it cost shipping for the S2H REPLAY and when can I expect delivery?
COUNTRY Order including REPLAY Order including REPLACEMENT BAND only Each Additional Item in Order Expected Delivery (business days)
United States $4.99 $0.99 $0.99 3 - 7
Canada $7.99 $1.99 $1.99 4 - 10
all other Countries $11.99 $2.99 $1.99 6 - 21
How does the S2H REPLAY work?
The S2H REPLAY has have 3 modes of operation: 1) time 2) date 3) monitoring status. The device monitors certain activity over time; be active for approximately one hour to reveal the Reward Code. Upon revealing the reward code, go to S2H.COM, enter you code and earn S2H Points. Then reset the device to monitor more physical activity.
Why does the S2H REPLAY require one hour of activity?
The U.S. Department of Health and Human Services Centers for Disease Control (CDC) recommends that children and adolescents participate in at least 60 minutes of moderate intensity physical activity (i.e. brisk walking, playing tag, jumping rope) most days of the week, preferably daily.
What activity must I do for the S2H REPLAY to fill up?
The S2H REPLAY will register moderate intensity activity and is equipped with a sophisticated and proprietary algorithm to ensure a certain type of activity is achieved over a predetermined amount of time. Unlike pedometers, the S2H REPLAY requires continuous activity, subdividing the one hour requirement into twenty 3-minute segments.
I just received my S2H REPLAY, what do I do now?
If you have not yet registered for an account on S2H.COM, please do so. Then you should immediately activate the RS2H REPLAY by entering the Serial Number (found in the instruction booklet) within your account on S2H.COM.
How do I set up the S2H REPLAY?
In addition to monitoring your physical activity, the S2H REPLAY displays time and date. Be sure to read the instructions which came with your purchased S2H REPLAY or view the instructions online to set up your S2H REPLAY.
When should I upload the Reward Code displayed on the S2H REPLAY to S2H.COM?
It is recommended you upload your Reward Code immediately after each time your code is revealed...and remember, for a basic account at S2H.COM, you can only upload one (1) Reward Code per day.
How many times can I use the S2H REPLAY?
The S2H REPLAY may be used for sustainable health & wellness initiatives and therefore has been programmed to reveal Reward Codes throughout the life of the product.
What do I do with the S2H REPLAY after I upload the Reward Code?
The S2H REPLAY may be reset to begin monitoring additional physical activity.
Is the S2H REPLAY a Pedometer?
No, pedometers are typically one axis motion sensors that accumulate a count via steps. The S2H REPLAY includes a multi-axis activity sensor with proprietary algorithms which verifies activity and provides a reward code based upon achievement of predetermined conditions.
S2H News
July 13, 2010
Switch2Health featured as NJBIZ 2010 Healthcare Hero Finalist. > view article
June 15, 2010
The S2H Replay promotes physical activity in a unique way by offering rewards. > view article
May 24, 2010
Switch2Health Corp. has been named a finalist in the Innovation Hero-Organization
category of the 2010 NJBIZ Healthcare Heroes > view article
March 27, 2010
For Celtics captain, children's fitness is a very personal cause > view article
> more
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